|About Us This web site is owned and operated by RS Autos & Dumpsport who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.|
You are also welcome to visit us during our opening hours.
Our Contact details:
RS Autos & Dumpsport
Unit 25, Mid Sussex Business Park
Ditchling Common Industrial Estate
Folders Lane East
Phone: 01444 230200
Fax: 01444 230200
Vat Num: 797 7958 28
|Making A Purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
Purchases can only be made via the website or instore. Payments over the phone are not accepted at this time. We are sorry for any convienience caused.
We accept card payments made by VISA, MASTERCARD, SWITCH or MAESTRO via PayPal.
Payment can also be made using your PayPal account.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We are sorry but at this time we can only delivery to UK and Ireland. Sorry for any inconvienience caused.
|Shipping And Handling Shipping costs will be added once you have entered your address details after you have pressed the checkout button.|
Shipping costs are determined by the total weight of your order, your location and the carrier selected.
Orders weighing up to 1kg, 1.5kg or 2kg (depending on location) in total will be sent using Royal Mail First Class, Standard Parcels or Air Mail.
For orders over this weight, items will be sent via courier.
Orders weighing over 20kg in mainland England, IOW or Wales will be charged an excess of £5.00 per 5kg.
Orders weighing over 10kg in Scotland, Ireland, N Ireland or the Channel Islands will be charged an excess of £1.00 per 1kg.
A signature will be required for some deliveries.
We are sorry but at this time we can only delivery to UK and Ireland.
Sorry for any inconvienience caused.
|Delivery Schedule Your order will be shipped the same day for delivery by Royal Mail if ordered by 10am. For orders placed after this time or placed Saturday or Sunday, they will be shipped on the next working day.|
For items to be delivered by courier, deliveries are collected from us by 10am. For any orders placed after this time, it will be collected the next working day. If you wish for your order to go the same day please contact us and we will do our best to accomodate your requirements.
Your order should arrive to you within 3 working days depending on the delivery method. Items being sent as a 'parcel' by Royal Mail will take 3 - 5 days to be delivered.
If your order arrives damaged in transit, please contact us within two working days so that we can make a prompt claim against the delivery company and correct the problem.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Please quote your order number in all correspondence.
**These times are based on UK Mainland delivery times. Please double these time scales for all other locations.**
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made, VAT is added at the relative rate for your country.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. All of our products come with a 30 day guarantee.|
R S Autos & Dumpsport will not be held responsible for any injuries sustained from incorrect fitting of any items purchased from us.
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively you can call on (+44) 01444 230200 during business hours or leave a message if calling outside of these hours.|
You can also write to us or visit us at RS Autos & Dumpsport, Unit 25 Mid Sussex Business Park, Ditchling Common Industrial Estate, Hassocks, West Sussex, BN6 8SE
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery to you but not the cost of delivery back to us. Do this by contacting us by email or letter and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.